We make knowledge accessible, actionable, and current - for performance at the speed of work.

We make knowledge accessible, actionable, and current - for performance at the speed of work.

 

 

 

OUR WORK

The following are just some of our knowledge solutions.

 

 

customer relationship management
Provides in-context knowledge support that displays simulations, checklists, and cue cards, in support of enterprise customer relationship management (CRM) for a Fortune 500 company. It coaches and it guides. It made a national rollout possible for 1500 sales professionals, with no disruption to the sales cycle. More...
Roles
Developed rollout strategy to ensure user adoption and competency. Designed, developed, and deployed all learning, reference, and knowledge components. Conducted usability and acceptance testing. Provided training facilitators.
Tech
Web Server & Services, LCMS, HTML, XML, RDBMS, Capture, OS Listeners.
Tools
MeasureLive, Captivate, Epiplex, Enterprise Repository Management System (ERMS), Flash, Visio, MS Office
hr data transformation
Provides a dynamic knowledge system for desktops and mobiles that displays the corporate HR data model, its dependencies, and its transformation throughout a global HR consolidation effort. Developed for a global Fortune 500 company with 150,000 employees. More...
Roles
Created concept, design, wireframes and prototypes. Developed the system and evaluated usability across the range of stakeholders.
Tech
Web Server & Services, CMS, LMS, HTML, XML, RDBMS
Tools
Axure, Visio, Dreamweaver, Photoshop, Siverlight, MS Office.
emergency management
Developed the US Air Force's knowledge management and deployment system supporting installation emergency management planning (IEMP). It is a responsive, Web-enabled planning tool and management system, centralizing and normalizing world-class emergency management plans for all Air Force installations around the globe. More...
Roles
Knowledge architecture, design and development, rollout strategy, centralization strategy, usability evaluation, acceptance testing, marketing, and training.
Tech
Document-, content-, and knowledge management systems; responsive HTML5, CSS, Javascript, JQuery; graphics, animation, and video production.
Tools
Sharepoint, Zurb Foundation, Dreamweaver, Codepen, Visio, Adobe Premier Pro, Photoshop, iMovie, Camtasia, MS Office.
corporate governance & transformation
Established a knowledge library of corporate policies, procedures, and work insructions for a major defense contractor. It ensures stringent government compliance requirements while fostering organizational performance and efficiency. More...
Roles
Strategy development, process modeling, content and knowledge development, stakeholder facilitation, design, development, integration, implementation.
Tech
Web Server & Services, LCMS, HTML, XML, RDBMS.
Tools
Procarta, Visio, Sharepoint, Photoshop, DSpace, MS Office.
Continuity of Operations
Created a knowledge system for business continuity and diseases containment (pandemic events) for centralized property management. It is a Web-enabled planning tool and a response system, centralizing and normalizing business continuity, crisis management, and pandemic containment for dozens of major shopping malls and office complexes. More...
Roles
Tech conversion, content coversion, design, and development, formative evaluation.
Tech
Document and content management, responsive HTML5, CSS, Javascript, JQuery, DXML.
Tools
ZURB Foundation, Photoshop, Sharepoint, Dreamweaver, MS Office.
education improvement & sustainment
Performance Support and Knowledge Management system in support of educational reporting and management systems for developing countries. Applied in South Sudan, Equatorial Guinea, and other parts of the developing world. More...
Roles
Evaluation, process modeling, task analysis, needs assessment, usability evaluation, knowledge and performance support design and development.
Tech
HTML, XML, Capture.
Tools
ProCarta, Epiplex, Visio, MS Office

 

 

OUR SERVICES

We offer a full range of services in support of your knowledge solutions.